E Vargas

Review of La Mansion del Rio Hotel

We bought a one night stay with Priceline, first t...

We bought a one night stay with Priceline, first time experience. Great price but man oh man. Even tough it was a Tuesday and hotel was empty, They gave us the Worst room of the house, in basement, no window, dirty and old carpet. Had to wait about 20 minutes to check in because there was one lady at front desk, who was Answering the phone and calling maintenance for other guest. In addition the room key did not properly so we had to go front desk twice, and wait some more time, because front desk lady still busy. We ended up leaving just stayed a few hours. I am truly dissappointed.