I would like this E-mail to be read by Ms.Sheila a...

I would like this E-mail to be read by Ms.Sheila and Maureen's Brody as they have the power to help me. First I would like to say my sister Sally Loperena is a regular customer and is always happy with the services offered.
I have had multiple visits also and never ever had a problem until now.

November 18,2015 I had an appointment with Linda for my eyelashes and paid $207.96 which is quite expensive. I was thrilled and very happy with the minx lashes she gave me..No complaints. I was told I needed to make an appt. for 3 weeks and I would get 5% discount. I spoke to the receptionist and was given December 9,2015 for my next appt.
I arrived on time and the date I was given 12/9/2015. I was told my appt. was not until January 21,2015. I said that's a mistake because I was told not to wate longer then 3 weeks.

One of the young ladies put a few eyelashes in so I didn't look ridiculous with the lashes that were coming off. My next appt was today 12/17/2015. Linda the original young lady put them on. She was very nice,but asked me if I wanted the minx or the synthetic lashes. I told her I know nothing about either one and she was the expert. So synthetic were applied. I cannot tell you how disappointed I am. When I looked in the mirror and she put the light on I saw no difference. It simply looked like my regular eyelashes. I immediately told Linda I did not like it and was not happy with these eyelashes that now cost me $84.38 a 15% discount because of someone's mistake with wrong schedule. It looks like nothing was done. I was very disappointed very unhappy. I even told the ladies at the front desk. No one seemed to respond or try to make things better. I even tried calling you ladies and was told you left. I left my name and number and really would like to rectify this situation..I spend All of my money and would at least like to be satisfied with the results of my hard earned money. I tried to e-mail you directly,but could not find a site for this. I would like my eyelashes done correctly. That is all I am asking for.
I hope to hear from you soon.
I apologize for going on this forum to reach out to you. My name is Emilia Gutierrez and my phone number is on in your records.

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