Paul Chan

Review of Lexus of Sacramento

My sales experience at Lexus was top notch. I wor...

My sales experience at Lexus was top notch. I worked with Kent Owens before when I purchased a Lexus 2 years ago. I called Kent when I was in the market for another car. Kent remembered me and it was like talking to an old friend. We chatted about what car I was looking at, did a test drive, discussed some numbers and I left without buying. There was ZERO sales pressure. When you sell a quality product and you provide excellent service, there is no need to put on any sales tactics which I really appreciate.

A week later, I called Kent and we made a deal in less than 15 minutes. That was it. I proposed a number that was fair for both sides and Kent made it work. Less than 30 minutes later, I was done.

Lexus of Sacramento will have your vehicle delivered to your home with a specialist to go over all the features and get it all set up for you. Kent followed up with a call and a text and I will be doing more business with this dealership when I need another car.

Quick update. Purchased another vehicle from Kent Owens and as always, great price and great service.