Erik Pearson

Review of Holabird Sports

This was my first online buying experience. Shoes ...

This was my first online buying experience. Shoes are great price. Wide variety and selection. Though they have a great selection in shoes, their customer service needs some help. It took them 4-5 days to process my order and have shipped to me. Then transit time on top of that. Also, you'd think for expedited orders they'd make a point to quickly get them out the door. Not here. Return process was miserable. They make it near impossible and don't respond to emails for hours and sometimes days. All information isn't given such as where and how to get a label for return. I have an order that was cancelled a week ago that is still "processing." Funds have not been returned to my account. All in all, experience was nothing but a headache and will not be buying here again.