J

Justin Walker

3 years ago

Like most of the poor reviews on here doctors ok, ...

Like most of the poor reviews on here doctors ok, but sales, billing, etc is worse than talking to a brick wall. At least expectations are set with a brick wall, these people/their systems are frustratingly and mind-blowingly incompetent based on my experience. Our delivery went well, but almost two years later and we're still not settled. Charges upon charges and I just want to know WHAT I'm paying for, HOW MUCH, and WHY, pretty simple right? I finally had Kaiser handle the billing issue with them (they had tried to charge us twice as much on our deductible as Kaiser allowed). Thought everything was fixed until 6-9 months later when I got a letter from a collection agency. If we have more children, I will avoid this place like the plague if I can help it.

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