Every time I have been to this hospital there has ...

Every time I have been to this hospital there has been a problem. Now here we sit after 3hours of waiting for discharge papers still waiting while 5 nurses sit behind the desk laughing and joking .this was after of course the doctor has called and said mom was being discharged and her papers where already. .....
The first problem we had here my son was playing and ended up with a hole in his bottom lip and as his was bleeding everywhere we waited in the ER for 4 hours never being seen til taking him somewhere else. Than we got a $400 bill for what taking his name down.