C

Camila Carvalho

3 years ago

I got an appointment in the Italian Embassy (befor...

I got an appointment in the Italian Embassy (before the pandemic) and it was probably the worst experience I ever had. The woman who talked to me was so so rude and angry that I left the place about to cry.

A few months later I needed to contact them again, but this time I sent an email instead and a man called Francesco phoned me to talk about my questions. He was so nice, friendly and helpful. Even when he couldn t do much to help me he tried his best. I really appreciate that!

For that reason I decided to give 3 stars. It would be amazing if we have more people like Francesco working in the Italian Embassy.

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