O

Oleg Churyumov

3 years ago

Initially I left a 1 star negative review but late...

Initially I left a 1 star negative review but later I changed my mind to 4 star because of the following. After my 1 star review the relationship team representative contacted me on the same day and promised to follow up. Then I got a surgery and in the surgery room everybody was nice. Nurses, doctor and other personnel were nice and processional. The surgery per se was completed successfully.

My initial review was as follows:

I was scheduled for the surgery today. The medical nurse came out of the admitting hole at the first floor, and she was totally disrespectful. She had curly black long hairs and dark blue dress. It seems like she is not from the admitting department, she just did pass by and then went to the area behind the reception. I asked her what to do if I came for surgery and she totally ignored me. I asked her again and she asked to wait. Then she came back and ignored my questions again. Then she just ran away. So disrespectful. If I would have a choice I would definitely choose a different clinic for a surgery. I wouldn't trust my life to such disrespectful personnel.

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