Q

My family and I are staying here now at their Lind...

My family and I are staying here now at their Lindenwood House , #N035.
We arrived Sunday and paid an extra $750 plus taxes to have the pool heated.

The AC has not been working on the first floor. There were 2 adults and 4 children staying on that level. After three days and no AC they left to go home.

The pool heat has not worked at all.

Every day since our arrival we have called and emailed guest relations and have gotten no real response. Different Twiddy vendors have stopped by and confirmed thst they lose items were not working but each of them has said something to the effect of I need some one else to address this and then left and we have had no contact from twiddy.

Absolutely terrible customer service. The house itself is quite nice but I am excessively dissatisfied with the service (lack of) from twiddy.
I never post reviews like this but sense they have NEVER picked up the phone to call me I am going this route to see if they are watching and notice their customers dissatisfaction at all.

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