I honestly can't recommend plusnet at all! We orde...

I honestly can't recommend plusnet at all! We ordered an internet package from them over a month ago as we were moving away from virgin and it's been over a month without internet. It's just problem after problem! At first they didn't know what our line number was so made us go buy a homephone to find that out and when we did that, turns out none of the lines seemed on in the first place. Took them another week to set up new lines and another week to send internet through and it still doesn't work! Each time it involves me spending 45mn trying to call customer support and after a month I finally got them to send an engineer to come have a look (on Tuesday so we'll see if it works). If you value your time, do not go with plusnet! This has been headache after headache and the worst is I'm pretty sure it could have all been dealt with in less than an hour if they sent an engineer straight away. However, they insist on doing everything over the phone and waiting for the absolute last moment to spend money on an engineer. Would not recommend.