Santi Ojos

Review of Rimmel London

Really unprofessional security staff. I've shopped...

Really unprofessional security staff. I've shopped here for ages with no problems but was recently followed around the shop by a plainclothes security guard (I wonder if your staff only choose to follow around certain types of people?) I set of the alarms by accident (only one of them seemed to be going off when I walked through them) but proceeded to search my things right in front of the shop.

Shops assistants also sprint to the front as if you've just robbed a bank. No apology from staff afterwards - why can't you just have security guards at the entrance like normal shops? Overall, a very disappointing and de-humanising experience from Superdrug, which is a shame since I shop here all the time for their cruelty free range of products.