Elaine helped me customize a pair of Bean Boots. H...

Elaine helped me customize a pair of Bean Boots. Her patience and enthusiasm made it an enjoyable experience. I love the perk of getting custom laces. The Women s Plus department is great - it s rare to have well-stocked plus size clothes inside a store (usually have to shop online). I have the LLBean credit card, so I could monogram my shirt for free! Great added benefit. Jenny in the monogram shop was an expert. She did an amazing job embroidering my purchases.

Edit: I had an issue and called the store. Robin was a huge help!