Greg Gond

Review of Lazydays

Worst Customer service experience ever, in all my ...

Worst Customer service experience ever, in all my years of owning a RV. They did not listen to my statement over the phone on what our problem was ( which I repeat several times to be clear they understood) , had wait a week to get get a Service appointment. Once we got there they stated they don't do that type of work . So we are stuck a 1000 miles from home at another place waiting for repairs to be completed. They care more about selling RV's than servicing RV's .I can not say how disappointment my wife and I are about the total ineptitude of the service team communication system . Seffner ,FL

**** Follow up
I appreciated the quick response to my compliant .I understand that Call centers inability to record the correct information ,is the party at fault in this matter.Although does not help with our current situation , the company reaching out to us by phone means a great deal to us.We will once again consider Lazy Days in the future. Thank you again for you honest interest in our predicament.