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WORST CUSTOMER SERVICE EVER!!!! I have been to Ne...

WORST CUSTOMER SERVICE EVER!!!! I have been to New Orleans many times, and I have never been treated so poorly in my life. I was in New Orleans for a black tie wedding that I was a bridesmaid in and the bride , who is from New Orleans, had recommended this hotel. I have stayed at The Ritz-Carlton and The Royal Sonesta before, and I wanted to stay somewhere different. When I tried to check in, the woman at the front desk was extremely rude and disrespectful. She even began complaining about me to a coworker right in front of me!!! It was appalling!! Then when I got to my room, it was not clean. The floor was filthy. It looked like it hadn't been swept or mopped in over a week. I was gone all day on Saturday for the wedding (I left my room at 11 am) and had the sign on the doorknob requesting maid service and when I got back to my room late Saturday night, it had not been cleaned. I checked out a day early to go stay somewhere else even though I couldn't get a refund. I will never stay here again!! Worst customer service I've ever had. DO NOT STAY HERE!!!

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