Kerrie Kovacs

Review of ANA Hotel Sydney

The room was absolutely wonderful, the restaurant ...

The room was absolutely wonderful, the restaurant was another story. The food was beautiful, the staff on the other hand was not. They ripped me off. I entered the restaurant told the staff member I had a booking, they said ok an then walked us to our table. When we finished our meal I went to pay for the meal an they said that they thought that we didn't show up so they charged $250 to my card. I told the woman that she was the one that walked us to our table. She then told us that when we check up the next day they would fix it up. They didn't it has been over a week an I still haven't been reimbursed the money still owing or been contacted about the night in question. Not happy would recommend the accommodation but not the restaurant, they might rip them off.