R

I was really looking forward to the reopening of B...

I was really looking forward to the reopening of Bewley's. Unfortunately it didn't deliver on basic expectations which made for a frustrating experience.

Only one menu provided to two. Completely forgotten about by whoever was assigned to take care of our table for ~20min (would still be waiting if I hadn't tried to get the attention of every member of staff passing). Cutlery/napkin only provided for one, despite us both ordering the same thing at the same time.

During our own wait, a woman sat alongside us (note: expect to share tables with ramdomers during peak btw) also had to wait 15min to get some milk for her tea. Getting the bill/payment involved a similar wait.

In terms of food/drinks itself, the coffee & hot chocolate were both good. The scones were bland.

It really appears as though a lot of thought and effort has gone into the redevelopment here. The interior looks unbelievable! If the kinks are worked out on the execution side of things, I think Bewley's is more than capable of becoming an iconic stop off in Dublin once again.

TL;DR Needs improvement. Bewley's needs to figure out how to handle large volumes of people whilst not descending into chaos. Waiting staff need more training.

Comments:

No comments