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What an absolutely beautiful property! Stayed here...

What an absolutely beautiful property! Stayed here with my family + friends for 5 nights in a renovated Overwater Bungalow and Beach Bungalow. The front desk, concierge (Josephine, Pierre), porters and housekeeping staff were amazing and very accommodating. I also had my vow renewals done on the property and it was beyond expectations. Food/service staff were okay but I think it has more to do with the kitchen. The comped dinner service (hotel renovation perk) was a nightmare as we had to wait 1HR+ to get our food (hence the one star knock off). We always sat down for dinner at 6:30P and I think the wait time got worse as the evening progressed. I had to leave with my kids one time since the food took too long and they were throwing a huge fit. However, the comped breakfast buffet had great selections and the Vai-themed night (dinner and show) was phenomenal. The free excursions (1 hour kayak, paddle board rental and snorkeling gear) were a major plus for us and the kids. I highly recommend this hotel as long as your expectations of the food/service wait times are low.

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