We bought furniture from Ashley's Furniture on 5/1...

We bought furniture from Ashley's Furniture on 5/17/2019. We bought a table with 6 chairs and a bedroom set that included a bedframe, 2 nightstands, and a dresser with a mirror attached. They delivered the table and chairs like they should. The problem we have had is with the bedset. When we purchased on a Friday we were told that we would have a delivery set up within a week. Never heard from them, I had to call them and ask about it a week and a half later to get the delivery scheduled. They have changed the delivery date on us 5!!! times since we had originally ordered over 3 months ago. They always say they can have it in by so and so date but a few days before the scheduled delivery date they always call and say it won't be in on time. We have been extremely frustrated and we are currently paying for furniture we have not received yet because we did their "48 month special financing" deal.

I will never step foot in an Ashley Furniture store again and I hope you don't either.

Update: I sent an email to the below information and got a phone call from someone at Ashley. They left a voicemail (at 7:30)the same night I sent the email which they had said probably 3 or 4 times that the purchasing director from the store would for sure be calling me tomorrow (that was almost 3 weeks ago) and still haven't received a call from anyone. They finally did bring the bedroom set and didn't change the delivery date, but one piece of the furniture (the headboard that was supposed to connect to our bed frame) was completely broken so we had to reschedule another delivery. They brought the bedframe but didn't set it up, it has just been sitting in our spare bedroom in the box for the last week but we had to schedule a time to get the headboard delivered. Keep in mind this is the 3rd time I have had to take days off of work to get the furniture that I bought. We got the date scheduled for the (hopefully) final delivery, but I needed to make sure it was going to be delivered by a certain point because I have other obligations I need to get to. I got the confirmation email and tried to confirm that they would be there by a certain time, but no one ever got back to me. I called multiple times (waited on hold for between 15 and 30 minutes, or left a voicemail after 10 minutes of waiting). Now I'm being told that they can't deliver my furniture because I didn't confirm the delivery date, which I tried to do multiple times but was never called back after I left my voicemail. I called again, sat on hold for 24 minutes finally got connected and then somehow the call was dropped. I was not called back (I gave them my phone number for the order number) so I had to call back and wait on hold AGAIN. After finally talking to someone, they said I was taken off of the delivery list because I didn't confirm the delivery by the appropriate time, even though I called and called multiple times to try to make sure it was coming by the correct time. So now they are making me reschedule the delivery AGAIN, even though it was their fault that the furniture came broken and it was their fault I was never called back to answer my question about delivery time.

Again this has honestly been one of the worst experiences of my life that I have ever had with anything I have ever purchased.