Shawn Janes Review of Nikon Canada Inc.
I have recently brought two identical cameras in f...
I have recently brought two identical cameras in for service within their respective 1 year warranty period, and both times I was pleasantly surprised that they just fixed the cameras with no questions asked. I had anticipated that Nikon would argue that it was my rough handling that had caused the damage, and to an extent, they may have been right. While my experience with the robustness of the camera hardware has been a little lacking compared to the other big brand I had been using, the customer service experience with Nikon has been exemplary. To be fair, the Nikon cameras that I use are at a lower price point then the one I had from the other brand. I bought them because they met my technical requirements and were very good value for money. If you are within driving distance of the Mississauga facility getting your hardware serviced is a breeze. I can t think of many better customer service experiences I have ever had. Thanks Nikon!

Comments: