MXiong Yang

Review of Empire Photography

The first set of photos I received was sent in a t...

The first set of photos I received was sent in a thin envelope and due to handling, my photos were bent. I could have kept it and framed & I am sure the photo would have flattened out. My problem was, for the amount paid of these extremely important photos, I felt it should have been sent in a sturdier envelope. These are special photos for graduation and dear to my heart. I contacted Empire regarding my concern. Nou AND Mrs. Lambert were extremely kind, did not hesistate & made this right asap. I received new photos in a very safe envelope, sooner than I expected. I m extremely happy and thankful to Empire for capturing my son s big day! (We were not allowed to get up close for graduation photos, therefore I purchased these from Empire). The quality is great also! Keep sending these photos in a sturdy envelope and you guys are doing everything right to make the customer happy!