Lauren H. Review of Elite Media Communications
I worked for EMC for about two months. I worked as...
I worked for EMC for about two months. I worked as a Field Representative selling TV services in major retailers. I was promoted soon after joining the company and was asked to begin forming my own team.
PROS
-Quick promotions and recognition of what you're doing well
-A really fun office experience; I really liked my coworkers a lot
CONS
-Disorganized training procedures. I wasn't placed with my direct boss in the field until right before I got promoted (a month in), so he didn't even know my strengths or weaknesses and struggled to give me relevant advice. I also wasn't told several important things before working, such as how to enter the warehouse before it opened and when I'd be finished working. EDIT: I was not placed IN THE FIELD with my direct boss for about a month. I was trained in the office, but he never got to see what I was learning in action.
-Few opportunities to have genuine, enjoyable interactions with customers and coworkers. As they will tell you in the office, sales isn't for everyone. I'm a very relational person, so being treated like I was poisonous all day by customers passing me began to weigh me down a bit.
-Huge emphasis on sales. Of course, this is a sales job. However, if you have a few rough days, you are pressured in the office to make above your hourly rate. I had a rough week when I first started, and my hours were cut to part time the next week.
-Disorganized scheduling. I often wouldn't know my schedule until two days into the week. The turnover rate for this company is so high that sometimes, forming the schedule is just really difficult. I understand that, but I'd like to know if I'm working tomorrow.
-Selling an unnecessary product. I personally have never seen a need for cable or satellite TV. I'd rather go outside or read a book than plop down in front of the television. Because of this, I was selling a product that I didn't believe in. That made it difficult for me to feel good about what I was doing every day. This was the ONE BIGGEST FACTOR that made it difficult for me to sell regularly. The longer I worked for this company, the more I realized how unnecessary the product was and how I needed to find ways to convince myself why it was necessary. If you DO see the necessity for these services, you may not have that issue.
If you...
-want to look forward to going to work every day
-desire to sell a product that you believe in
-want to avoid monotonous tasks and exchanges with customers
-would like to be reasonably challenged in your workplace
-desire to have meaningful interactions and connections with others
-want an employer you believe is completely trustworthy
and
-need insurance or healthcare benefits of any kind...
then this company is NOT for you. Remember, the people who work here are incredibly good at selling things- including this position. Their desire is to sell you on this position, so they'll dress it up as nicely as they can. When you finally get the job, you may realize that a lot of it was a front to pull you in.
EDIT: I did spend some time looking for a job with the retailer in which I was working, and that was definitely a mistake on my part. However, I was told by many employees at these retailers that I should apply for their department, and they requested that I let them know once I applied since the number of applications was sometimes overwhelming and I may be missed. When I did, I notified the department heads and waited to be contacted. In hindsight, that was probably not wise. However, I learned my lesson and am ecstatic to be working for a company that adequately rewards my efforts monetarily. I now enjoy work every day and look forward to what I do. That's the most important thing.
Take great caution when dealing with this company.
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