I ordered a dishwasher, and came to me in the last...

I ordered a dishwasher, and came to me in the last hall. By his own delivery department, he boasts he does not appeal to couriers ...
By mistake, I did not check it for the moment. I asked for a return, and they told me it cost me 800 lei repairs, because I did not check it for the moment. After long discussions, I accepted the cost and they agreed to give me a voucher worth 400 lei as a sign of "good faith" ... Or at least it seemed like :)
I asked for a refund in the end, and when I tried to use the voucher (to buy again from them ...), take it from where it is ... :) On the phone, a certain Marius explained to me "that" the voucher was applicable only if I accept to get repaired, do not return. "She was not writing this anywhere, but, I quote," that was the condition, even if it did not write explicitly. "Then he closed my phone in my nose. when I went to the showroom myself, I laughed in front.

Update: Following the review sent me the company's mail! The mail consists of a screenshot to my review and the text: "ms, Mihai". Yeah, that's it. Do you still know the fake cake stories from the University of the 90s? They had better customer care than evomag.