michelle harper

Review of Western Reserve Health System

Horrible billing dept. i have requested an itemize...

Horrible billing dept. i have requested an itemized statement to reflect where the 27 minutes of waiting in their waiting room can be verified at a level 3 vs a level 1 billing. as my son spent more time in waiting area versus being seen by a student dr. They have constantly refused several written requests to supply an itemized billing to show me where they can charge 1200.00 for a 4.5 min visit. I have now filed a complaint with the State of ohio insurance fraud dept at the hospitals neglect to supply an itemized billling to legitimize their costs. and they have turned and sent this to a collections agency bcause they dont want to deal. next step i will take them to court for fraud..AWFUL AWFUL PLACE. Took my son to different er less then 2 months later for a dislocated finger and it cost me less then the 4min concussion protocol visit. tells you volumes. they suck