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FYI...DO NOT USE THIS COMPANY...They will over cha...

FYI...DO NOT USE THIS COMPANY...They will over charge you without your consent. I used this courier to transfer a shipment from Bedford NS to a retailer in Saulnierville NS...about a 3-hour drive. I received a quote over the phone for $40.00 for a shipment under 100 lbs.. I was also told the shipment would have to be transferred to another truck so it would take a few days longer..."if that was okay?" no mention of extra cost. I was told as long as my shipment was under 100 lbs the cost was the same...$40.00. I was not asked if there was 1 box or 3...I was told it was based on weight. I decided to use this company as I was trying to support local...I have a great account with UPS and the cost to ship would have been $50. I gave my Visa number when the Sure Courier driver arrived to pick up the boxes assuming the cost would be what I was quoted over the phone...I was not given a total when I gave him my credit card. $143.99 was charged to my visa...without my consent. I called SURE and was told they had no recollection of the quote they gave me and that was the cost once they added the cost of the second truck on the bill (this would have been a $100 charge to drive under 100 lbs one hour). I then called Visa and was told if you give your credit card number to the company they can charge whatever they want...there was most likely nothing they could do but would look into it. When they contacted the company, magically they remember my phone call to receive a quote and told Visa they told me the quote was for the first truck and for only one box and that I lied about the quote they gave me...remember I could have sent this shipment for $50 in half the time with UPS. The moral of the story is....DO NOT USE THIS COMPANY...they are not honest....AND, the shipment was received damaged with several items broken...which I had to replace and pay more shipping. Doesn't always pay to use local...

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