Suzette Grant

Review of Hiatus Spa and Retreat-plano

Had been to Hiatus Spa before and the experience w...

Had been to Hiatus Spa before and the experience was great, but my last visit was meh. My 90-min deep-tissue massage turned into a 60-min massage of some kind since the young lady who checked me in never bothered to show me to the locker room. So I sat in the lounge for 30 mins until someone came to get me. The masseuse I had scheduled with was unavailable on the day of my appointment so I ended with someone else and didn't get the deep-tissue massage I wanted. All in all, not the best experience. Now I'm ready for another massage but can't bring myself to go back.