I live in Virginia and have been burned in the pas...

I live in Virginia and have been burned in the past by buying a car from Florida. Don't do that, ever. Florida does not have laws protecting you from people who will strip the car and sell you junk, which is what happened to me. So, I was very skeptical about buying online. I was looking for a Ford Flex of a certain color and model, and Prestman Auto was the only place I could find the exact one I wanted. At first I was bummed, because I couldn't fly over there (I'm in a wheelchair and for various health reasons literally couldn't). But I needed a Flex for the head room. I read the whole Prestman website and a number of reviews. I was working with Debbie, who was fantastic. She used to be a banker... Anyway, over about a two week period I decided to trust Prestman Auto to be who their website says they are. I bought the car without going out there. It was $1,140 to ship it to me in Richmond, VA. Still, even after taxes, I paid less for the car than I would have if I had bought it from any other source. It arrived and I found a crack in a small part that was not marked broken and that they had not told me about. It was an easy miss, but I was disappointed and let them know. They told me to get an estimate on getting it fixed. It wasn't much. They said to get it fixed, and I did, and then sent Prestman the receipt. They sent me a check for that amount. Wow! They really stood behind the quality of the car. Even though I had bought it "as is," they understood my particular situation and had mercy on me. Legally, they could have told me to jump in a lake, but they honored the fact that I had taken a chance and trusted them to buy a car before I saw it in person. I trusted their inspectors, and they honored my trust. I was not let down. I have now been driving my Flex for just over a month, and it is a great ride. It is a used car (2012), but it looks really good. My friends were impressed at how clean it was and that Prestman paid for the one small broken part that they had not told me was broken. There was a scratch they had told me about, and I wasn't at all worried about it, because I knew it was there before I bought it. If it had not been for the one small cracked piece that I found, the car would have been exactly as I expected it to be and what I was hoping for, so I'm glad I trusted Prestman Auto. If they are around when I need another car, I'll definitely look at their inventory, and I would trust them to buy sight-unseen again. Debbie had walked around the car and told me everything she could see that might cause me concern, and she did not let me down except on the crack that was very easy to miss if you were not in a wheelchair looking up at just the right angle to see it. So, Debbie and Prestman were trustworthy and helpful, and I am now a very thankful driver of a "Found On Road Dead" literally, Ford Flex from Prestman Auto. I would encourage anyone who wanted to save some money to give them a look and trust them. Thank you Prestman. Cheers, Will in Richmond, VA