I called Doerr furniture looking for metal bed sla...

I called Doerr furniture looking for metal bed slats for my queen size bed..up and until this point know one had what I needed in stock..until I contacted Doerr furniture..Theresa took my call and she begin to take care of my needs..she was not able to give me a direct answer on if she had the metal slat frame ..but that she would check the warehouse and see If it was in stock..she took my information and said she would call back..well to me I felt I better continue my search just in case she had know luck in finding what I needed..and online I found what I needed..but it was going to take up until Tuesday until I was able to receive my item. I went on ahead and ordered it..not even 3min afterwards. Theresa called me saying she had what I needed in stock at the warehouse..my jar dropped open..as I shook my head I began to explain to Theresa that I had just ordered the metal slat frame and I just paid $89.00 dollars for it..Theresa explained to me that was the cost for for the one she has..I went on to say that I needed to know the type of metal slat frame it was. She sent me a email...and to my surprise it was the same item and cost ..so I called the online company back to cancel my order..saying all this to say patience is a quality we often time lack and as a result can potentially cost us time and money. It's absolutely nice to know that people like Theresa still exist .. because she did her job she made my day better .. thanks Doerr..for great customer service and that extra priority and professionalism it was the icing on the cake..if ever I need furnishings or just to give a referral..you have my personal word ..." like Arnold Schwarzenegger ill be back and my testimony to friends and family on my experience..again thank you Doerr family..

Sincerely yours
One grateful customer.