Room was disappointing. They advertise renovated ...

Room was disappointing. They advertise renovated rooms, but put us in an old, dingy, musty pre-reno room, saying they only have a few renovated rooms. We were able to upgrade (at our expense) to a smaller, renovated room for the 2nd night, but the thermostat didn t work right. We would set it to 60-F but after about 5 minutes it would default back to 75-F...every time we adjusted it! I called the front desk and they transferred me to guest services who never answered. We ended up waking up every 30 minutes all night to readjust the thermostat. Also bag check is 90% unattended be prepared to wait while their bellhops wander aimlessly.