Gina Ramsey

Review of Royal Sonesta Harbor Court

I recommended the Intercontinental to friends who ...

I recommended the Intercontinental to friends who were coming in for a weekend. Although the location is perfect and the views are spectacular I would never recommend this hotel again. To begin with the spa was closed even though the website clearly stated it would be open. They did not receive clean towels during their stay even though they requested fresh ones. A wallet was stolen from the room and they were told by management that they were not going to fire the employee on duty over "something silly like this". They even suggested that perhaps one of the ladies in their party was the thief. Additionally, I parked my vehicle in their garage for one night and charged it on my card. Not only did they charge my friends for the car on their bill for three nights, they also charged my credit card for three nights as well. Never, ever again.