This was my first visit, and it lived up to and ev...

This was my first visit, and it lived up to and even beyond my expectations. For a premium car, I expect premium service. What I received was a personal liaison at the service desk, who walked me through all the procedures that would be done, including pricing on everything, and setting expectations with regard to when the work would be complete and finally getting me into a loaner car since my own would be in the shop for a couple of days.

All in all, very well done.