Melissa Savino Review of Chateau Chantal Winery and B&B
The ONLY reason why it s not 1 is cuz of the wines...
The ONLY reason why it s not 1 is cuz of the wines and the views. Buckle in folks....
So we made reservations online. They are only accepting groups of 4 and we had 5 so we decided to add our other member on at the winery. We paid online for reservations ($10 a person for 3 tastes) which is the only way to make them right now. They have an outdoor seating area with no reservations for groups over 4 but due to the lack of answering phones we didn t know that. We got there and were told our table was inside and to get in line, grab our flights and head to any open table. Upon arriving in the room an older lady with short hair told me my mask I was wearing wasn t good enough and proceeded to tell me I had to wear one of the ones they provided even though I was already sitting. I didn t argue. The man at the bar said it was okay since they were slow to add a fifth person to the the table. This same lady gave us a huge problem with that aswell even though we already paid! A table next to us who had 4 seats, only 2 in use offered for our member to sit with them. This lady was so rude telling us no, saying they were at full capacity even though at least 4 tables were completely empty! Honesty one of the RUDEST women I ve ever met.
The wine: the wine was so good. I really liked the sweet flight and ended up ordering a glass of the select Harvest. The views are breathtaking too.
Please get better staff. Some of us have medical restrictions and cannot wear certain masks. I was wearing A MASK and it s accepted every where else. Will NOT be back.
EDIT: Your reply is amazingly rude coming from a manager or owner. The way we were treated was awful and your logic of the "dinning room" being "full" when it wasn't was incredibly ignorant. There were 15, to 20 tables in this room and only 4 or 5 were occupied. Don't tell me THAT was capacity-even with covid seating limitations! A table of 2 offered our extra member a seat and you (i'm assuming you were the lady who was rude to us) no longer had an argument. Obviously covid is real and we understood your rules but the way you handled yourself was uncalled for. ALSO, you have no right to tell anyone what kind of mask they wear. I wore that mask because I have asthma and cannot breathe in one. Rather than waste my time and energy arguing I found a way to be compliant . It simply does not make any sense to force us to wear a mask in the room UNLESS we are siping wine..it's not like the table becomes a force field once we are seated. The room was completely dead and didn't fill up, so your lying on that end. Also we did end up moving outside after the hate you gave us. Please do your research before you tell someone what kind of mask they can and can't wear.
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