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I had a one vehicle accident on July 27th, 2020. ...

I had a one vehicle accident on July 27th, 2020. Per Dealership, I was recommended to have car towed to Noller Body Shop. Car was delivered there and my contact person reached out to me once, then I made the phone calls to ask questions.
To make this story short, my car was in their hands until September 2020. Over six weeks. . . After I had been told on multiple times, 'Hopefully next week'. The other excuses were they found something else.
I reached out to Alan Rowe who is the General Mngr and explained I was done. He made things move and get done.
When I picked the car up, my rear wiper wouldn't work. I took the vehicle back the next day and after the technician and the "New" Liaison looked it over, they explained it had to be the motor of the rear wiper. She explained I should take it to the dealership for my car and have them look at it. It took me a couple days because I was livid. My rear wiper worked just fine when the car was taken in to their shop?!
I stopped by the dealership and they looked it over, did the same diagnostic test and low and behold. . . They had no fuses in either box. The relay box and the fuse box. The only thing the body shop could say to me was they don't know how that happened because supposedly, that wasn't even in the area the worked on from the accident. IF that was true, then someone inside the body shop REMOVED not one, but BOTH fuses and used them for another car! Sounds crazy? No, that's what my dealership did for me so I could be on my way. They ordered new ones and placed them in the vehicle at the dealership.
Then the next week, my husband and I both notice that while driving on the hwy at speed of 60-65, the starting wheel shimmies!
I took out to Nollers Shop and the technician balanced my wheels he said.... What I wasn't told... Was the people who did the alignment left a piece off, about 2 oz difference. Guess how I learned that?, Well the nice Liaison shared that with me.
Why am I so sickened by this mess I walked through? Every corner I turned working, no Waiting on them to get my car done, there were lies, tech broke some piece, had to order new piece. I was always told safety matters, obviously not, we could have been in a major accident and killed going 60-65 mph due to their neglect to "Be safe".
I appreciated the new Liaison K, she was pleasant, seemed extremely knowledged. Then I feel lied to about the wiper motor vs the two fuses that they saw missing in my fuse boxes. The lid to the fuse box showed them where that fuse was to be, but the didn't seem anything wrong?, Their machine told them this was a history issue?, No, a technician in your shop obviously removed not one, but both of them for either personal use our for repair. Either way, I was lied to SO MANY TIMES.

I recommend their be more technicians placed in that body shop (trained ones) so jobs can get done!

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