john robbins

Review of Al Serra Auto Plaza

I was in the market for a new car and decided to s...

I was in the market for a new car and decided to shop Al Serra as they have treated me right in the past. I connected with a sales consultant Greg White at the Cevrolet dealership. Due to some bruised credit a new car would have been a higher rate than I would like so instead purchased a 2016 Chevrolet Malibu. Greg was great and helped me with my choices from searching new to finding my car.

The day after I purchased the car all of the brake lights came on, all I could think was 'oh no' I had bought an as is car and now I am screwed. Instead Greg to the rescue again had me into service that day at no cost to me, but it doesnt quite end there. I purchased a new remote starter a couple weeks later and brought it in for installation and had them check over another brake noise. The car had some bad brake work done to it by the previous owner, missing parts wrong parts poor quality after market stuff you name it there is my nightmare. On a chance I message Greg again since I am now looking at several hundred dollars on an as is car. Instead he took care of me, car fixed, a free loaner for the week i had to have it in the shop, and a happy customer.
I thank Al Serra for taking care of me as a customer, and especially Greg White who went that extra mile after the sale. If your in the market for anything it is where I would go. They will get you in what is right for you, and care enough to make sure you are happy after its done.
-John Robbins
Satisfied buyer