We purchased a 2013 Ford Fusion from the dealershi...

We purchased a 2013 Ford Fusion from the dealership on 6/24/15. I drove off the lot after the purchase with recalls which hadn't been fixed. Recall dates per Ford home office: 11/2014, 5/2015; 6/2015. The paperwork they showed me after I advised them of the recall dates, were letters they received from Ford dated in August. They should have looked up recalls on Ford's website, which should be done each time a car is sold, and they would have been found. I was told this was a practice they will now start implementing. At approximately 23,000 miles, the rotors needed to be turned down at the advice of the mechanic. I was told even with low mileage it is not uncommon. One set of brake pads needed to be replaced, I have had the vehicle 5 months. 2 of the months the car has been in their shop. The transmission essentially being rebuilt - brake pads put on the other end of the car at my insistence (as a sign of "goodwill"), I immediately gave them possession of the car again. The porter had gotten grease everywhere in the car. Never have I gotten a vehicle back from a dealer in this condition. Andy, the dealership manager, offered to purchase the car back from me at $6,000.00+ less than what I paid for it! Andy indicated upon meeting with other managers, he felt it was a fair offer. The reason: because it is now older since I bought it and has additional mileage on it. I HAD IT FIVE MONTHS AND IT SAT AT THEIR DEALERSHIP TWO OF THOSE MONTHS! What a slap in the face! This was their idea of a resolution to this problem. Don, in the service department, was absolutely wonderful. He ensured I was in a nice, dependable vehicle and was very easy to work with - but obtaining a loaner vehicle is part of the warranty. I was not convinced a 200 point inspection had been completed on my car. They redid the inspection,at my request, they cleaned the car after the porter trashed it, and I received a phone call the car was ready. Upon getting into the vehicle I went into an asthma attack (that's how much cleaner it took to clean out the filth). They took the car back, called me a week later and told me it was ready - only for me to advise them I still could not drive it due to the smell. They took it back and deionized it. I picked the vehicle up yesterday and returned their loaner (which I filled with gas) and felt sick to my stomach due to the continued smell. I took it to a Ford dealer in O'Fallon. The service manager got into the vehicle and said it smelled like chemical blew up in it. They kept it and put me in yet another loaner vehicle. I was a loyal customer since I was 18 years old to Jack Schmitt when it was across the street. I will never again purchase another vehicle from them. They acted like they did me a favor by fixing THEIR errors.I treated their loaner vehicle with respect and expected the same in return for my car. Disgust doesn't even begin to explain how I feel about the managers who run that dealership. They're too worried trying to prove a customer wrong - to the point of saying three of them got in my vehicle and could smell nothing when I picked it up yesterday. In reading through other negative feedback, I find it interesting it is being buried in positive feedback. I was at work on a Friday when I received a call at 4:00 that the vehicle was ready. I could not leave work in time to get the loaner back to them. This was the only time I did not return to the dealership promptly when told my car was ready. I was told to bring it back Monday morning. Everything was covered under warranty, and you receive free car washes for the life of owning the car, which consist of water spots left on the hood. Their response below is full of lies. Their vehicle was returned to them in the same condition in which is was given to me.NEVER did I abandon their vehicle on the lot! ! I would love to see video footage of me doing so. I wish I could give them a negative 5 star rating! I refuse to defend my position when I was a victim in this scenario.