Wonderful hospital that saved my daughter's life. ...

Wonderful hospital that saved my daughter's life. However being stuck in the NICU for 3 months opened my eyes to how much miscommunication there was and how some nurses weren't thoughtful or kind to the parents. Everyone in NICU level 4 was nice, but getting moved to 2 was awful because they were planning and changing our daughter's care behind our backs. Charge nurse Bessie and nurse Anna were generally horrendous towards me. Anna ruined her nice going home clothes we'd been given to akind family. It neatly in the gift bag it came in, only for Anna to put it on her 3 days before her big day and get it ruined... can you say space for rent between the ears?? Like.. serious... she had a LOT of other options for everyday use. I was already emotionally distraught by the day and she strong armed me into changing out my daughter's NG Tube. And the condenscending charge nurse, Bessie, defended all these actions and stated the going home outfit wasn't included in the chart. Excuse me? The chart is useless. They threw away her first pacifier they special cut to fit around her tubes, and threw away 3 more after that. And lost her umbilical cord. Us NICU parents want keepsakes too. Parents, beware that no one looks at that chart. They use it as an excuse to do something that upsets us and when it is inluded in the chart, "oops, accidents happen." Oh, and Bessie seriously said Anna couldn't wait another 30 minutes for me to calm my emotions. I have been diagnosed with depression, anxiety, and ptsd from what me and my daughter went through. That is awful, and the nurse practitioner was angry that I went though that. Changing an NG tube is so dangerous to do even without being emotionally distraught.. the nerve.