Technician was very courteous. Availability and ap...

Technician was very courteous. Availability and appointment-setting on the website is highly misleading. It's apparent the majority of tech training is geared toward pitching sales and increasing profit, rather than responding to customer needs and concerns. The upside is I was offered a broad range of different ways they could over-charge me. It's all about the Benjamins at John Wayne. I do feel sorry for their employees. Get a second opinion and never trust Google reviews.