I have stayed here when it was Sheraton and had no...

I have stayed here when it was Sheraton and had no issues. This stay my room was not ready at check-in time because they let others have a late checkout. I waited 2 hours for my room, after an exhausting day, that I booked a year ago. If you know you are sold out, people should not be given the option for a late checkout. There was trash behind the trashcan, the chair was filthy and there were no coffee cups for the in room coffee maker. No one seemed worried that we had to wait so long or that we told the we would never be back.