Timmi Winther

Review of Providence Sacred Heart Medica...

Terrible service, no communication and in talking ...

Terrible service, no communication and in talking to them very little client/patient empathy. Kid was sent to ER from Dr office with instructions after xray findings and Providence said they could take her. Then they couldn't find the orders, then couldn't get her into services that were required. After 4 hour wait finally left and went to another ER to treat a collapsed lung. Apparently that gives no priority at Sacred Heart. Unless it's your only option I wouldn't recommend going or sending anyone there. In talking to them I quote "we are the best care East of Seattle to Montana". I wouldn't be touting that if a patient is in pain and can't breath very good in a waiting room, you might be the best at something but prioritizing care, communication and patient empathy isn't one of them.