I don t even know where to begin on our horrible e...

I don t even know where to begin on our horrible experience here this weekend. It began by taking at least 45 minutes just to be able to give our car to the valet, as they were so backed up with that. Next there was a long line for checking in, and at 3:30 we were told they did not have any rooms ready, and didn t know when they would be...they would call us. Meanwhile our event started at 5 pm. We waited a while, and ended up pulling out some clothes to change into from our suitcases in the middle of the packed lobby, then going into the restrooms to change. The men s room had pee all over the floors. We checked our luggage and went to our event.

We still had not received a call at 5:30, so called the Omni, and were told we were 82 in line, and there were no guarantees of a room (we were 7 hrs from home). After the show, thankfully we did get one (they never did call us) but when going to the room, 2 out of the 4 elevators were broken, so it took 25 minutes to get there. Once we were there, I am grateful there were 2 beds, as one of them had hair on the sheets.

The next morning we had issues with the elevators again, the first two were full, and we didn t want to keep getting denied a spot, so ended up taking the stairs.

While it was convenient to walk to our event, based off our experience here, there is NO WAY I would ever stay here again.