My mother just had her car repaired there from a m...

My mother just had her car repaired there from a motor vehicle accident. Needless to say the job the Auto Body did was HORRIFIC!. If a car can't be repaired and needs to be totaled out that is what the auto body should be honest and tell the insurance company. Instead they knew the frame was bent and could not be fixed to customer satisfaction. She got the car back with the doors having gaps in between them big enough to see the hinges, they failed to check the car for any mechanical repairs she needed since she was hit from behind. She got treated by the Auto Body Manager like she didn't even know anything about her car when she has had it for 8 years and her car is in immaculate shape. The first thing they wanted to advise her is they don't make cars like this any more for the reason the car doors were not properly done. Then they tried to get her into a brand new car when my mom is retired and on social security and everyone can't afford a new car or even a payment. We took her car and got a estimate from another auto body company and didn't tell them we had been to Baxter and pretended like her son had did the work. The first thing he noticed was the doors as well and then upon checking it asked if we were told the frame had been bent? Yes we were by one insurance agent but another agent took the claim over and Baxter advised them they could repair it so we were told her vehicle wasn't being totaled. We have even gone to one of the General Managers and he made my mom bring the car back since she was treated rude by the Auto Body Manager and fix it. Needless to say isn't they still failed to check how the vehicle rides when driving it and the doors are still not acceptable and they left greasy black marks all on my mothers car and we had to have someone clean it for her. I have left messages for the G.M named Rick no luck. So if anyone has a elderly parent and needs Auto Body Repair avoid BAXTER! What happened to Customer Satisfaction? Why is it instead of fixing the problem they want my mom to buy a new car? Why did they be dishonest and say it was repairable because from everything mentioned above it wasn't from the Beginning!!!