Brendan Carpenter Review of Hoffman Audi
Bottom Line: Best car buying/leasing experience I...
Bottom Line: Best car buying/leasing experience I've ever had. I came to Hoffman after shopping around for an Audi A6 at several dealerships. I had some interesting experiences at other dealers, but that's for another post.
Brandon was my sales consultant and to say he was fantastic doesn't do it justice. He was professional, courteous, extremely knowledgeable and overall great to work with. His style is one that isn't at all push or overly aggressive.......he gave me everything I needed and nothing I didn't. Our test drive was perfect and started with Brandon driving and explaining/showing me some of the cars features. Any question I had, he knew the answer without hesitation (I even looked a few things up afterword and everything he told me was correct down to the last detail). When it was time for me to drive, he showed me some of the more exciting features of the car and had my drive in a neighborhood setting followed by a highway setting. Now.......I'm usually pretty apprehensive when I test drive a car since after all it isn't mine. When we came up to the highway entrance, Brandon suggesting popping the car into sport mode. He even gave me a heads up that I should let the car that got on in front of me get a little further ahead then normal. I took his advice and punched the gas and all I could do was laugh. Here is the best part though.......when on the highway I was driving at normal speeds during moderate traffic. He looked at me and said "you're never going to know if you like the car if you don't drive it like you would in the real world". There was a car in front of me and just enough room to pass the car on my left, switch lanes, pass the car on the right, and move back over. It took some serious gas and not something I would normally do on a test drive, but again Brandon encouraged me to "drive the car". I can honestly say it was the best road test in my 20 years of buying cars.
When it came to negotiations, again it was made easy. No trying to sell me on something I didn't want, and no trying to push me to walk out with a car that day. Just an easy process of figuring out what we needed to do to make it work. We went through inventory, options, etc with Brandon making suggestions (all of which I went with and glad I did).
One last thing, Dani the sales manager was very involved the entire time as well. Talk about a great guy. No non-sense, no BS, and no false promises. Just upfront and honest. I had received some extremely aggressive numbers on both the price of the car itself as well as my trade. I asked Dani for his best numbers, and he made it work. I know for a fact it wasn't easy but he sure made it seem easy. Him and the entire team put their collective heads together to figure out a way to get a deal done. Well done and kudos to the whole team.
So......all that said I can't say enough good things about my experience with Hoffman Audi. I can't speak to every employee there, but everyone I've dealt with has been fantastic. My wife even bought a car from the last year and Adrian, who had helped her, remembered my face and was nice enough to say hello and congratulate me on my new car. Another guy that is a class act. If you are looking for an Audi, do yourself a favor and talk to Brandon and Dani. They will make your experience fantastic and you can be sure you're getting the best possible deal.
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