Andy Arellano

Review of Microsoft

I'm beyond angry and disappointed at Microsoft. Th...

I'm beyond angry and disappointed at Microsoft. They have been stealing money from me and I am trying to contact them to settle this all they do is ignore me. At the beginning of 2016 I tried to cancel my Xbox Live subscription but they were giving me a hard time about it so I cancelled the credit card that it was attached to and got a new one. They didn't charge me the next month so I thought it was done. Well, it turns out Microsoft are crooks and unethical and they went behind my back and got my new credit card number and started charging me again.

I don't even know how that is even legal. How can they get my new card number? expiration date, cvv number and everything? It's been almost three years that they have taken money from me for something I don't use and I don't want. I've written them a letter, emailed customer service, wrote a review on their site. I need someone to contact me ASAP. I have not heard from anyone.

I guess Microsoft is a company that is ok with unethical practices and don't even have the decency to respond to you.