This mortgage company is, with 1 exception, the wo...

This mortgage company is, with 1 exception, the worst mortgage company I have had. I have excellent credit yet they put my refinance through the ringer and took 2 months to get it through. Then, they lost the first mortgage payment that I made in June. I tried to sort this out with them providing proof of payments now for June (3 times), July (3 times), August (2 times), and September (1 time) and they are now sending me debt collection letters because they still believe they have never received June's payment. Even though I sent them the proof of payment from the bank with the cashed check images. I have called them several times to sort this out and they still can't seem to get it fixed. They even have charged late fees...they reversed one of them only to hit me with another! I would avoid this company...