Super disappointed with my recent stay at Camelbac...

Super disappointed with my recent stay at Camelback Resort. I knew I was taking a chance by going during the pandemic in July, but didn't expect the overall experience to be so poor. A new process was put in place where visitors were required to make a reservation to check-in, still there was a huge wait time in line.

Also, several rides and restaurants were shut down which didn't make much sense as the game room which is probably the biggest breading ground for bacteria was completely open..including the bowling.

In addition, no one came to clean the rooms the entire week-stay, which one would think cleaning would be heightened during this time? But all this I could look past. What really put the nail in the coffin for me was the view from my room....disgusting!

Thousands of cigarettes all over the ground and tonsss of trash. I left my family's clothes out to dry on my porch to come back to find chewed-up, and spit out, gummy bears all over my personal belongings. I called the front desk who seemed sympathetic and said they would have security call me back...no one ever called me back.

The next day I found chicken wing bones discarded on my porch with more cigarettes. I called the desk a second time and they assured me it would be handled. The following day, not to my surprise, more disgusting cigarettes. I gave up calling the front desk and realized I'd have to clean up the mess on my own in order for it to be addressed. I have young kids who I had to keep away from the mess and only came equipped with hand sanitizer, so I could not properly dispose of the trash covered in someone else's germs.

As a result of the lack of cleanliness and follow-up from staff I am now forced to get myself and my entire family tested after being subjected to the disgusting mess. I pray all is well. Unfortunately, I'm not sure the staff is trained to understand the severity of this matter. The pictures just don't do justice.