THIS WAS THE MOST HORRIBLE VACATION EXPERIENCE EVE...

THIS WAS THE MOST HORRIBLE VACATION EXPERIENCE EVER!! I would give it 0 stars if I could. On the way up the train broke down not once, but twice. We eventually arrived in Silverton, 2 hours past our scheduled arrival time, which meant less time in Silverton. Also, on our way up, I got to listen to my 3 y.o. son crying for an hour and a half because coal had scratched/irritated his eyes, which we were not warned could happen. Not knowing if we could make it back on the train, due to 2 breakdowns, we decided to take the bus back, with no time in Silverton. Mind you the train up took 5.5 hours!! We had to get back due to a prior engagement. When getting on the bus we were told there was going to be an $80+ upcharge for the bus ride back. We eventually made it back and told our concerns to the manager (I believe his name was Rob), and he completely blew us off. Horrible from start to finish, and a complete waste of an entire day. You have been warned.