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trisha montoya

3 years ago

Everything was fine for years until I had another ...

Everything was fine for years until I had another wreck -within 18 month period- and they dropped me without notice leaving me to find out only when I called to make a payment that they decided to drop me. If you use them keep this in mind. But other than that, they took care of my claims on time and always tended to me nicely until today - lol I was shocked how I was treated on the phone. They had never treated me badly. But I guess they think they have to be ugly when dropping people idk - all I asked for was the reason why I was dropped because I had no clue and was unaware , I was never told this at signing, of the 18 months 2 accidents and your out rule and she loudly explained and said they have proof they sent certified mail to me stating so then said quickly we can no longer serve you and she hung up.

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