Sierra Morgan

Review of Sheraton Bucks County Hotel

My stay was ok despite that there was no giving wa...

My stay was ok despite that there was no giving warning to any charges that were made if something happens with your stay and they dont agree on. They charged my card 200$ and was not aware of the being due to smoking. When I arrived no one told me this was a smokefree environment. Im so used to hotels were you can smoke as you please as long as you clean up after yourself. Instead of a warning, they automatically charged my card $200. I know it was my fault but instead of a heads up they just took it to their own hands. Also the staff at the front desk are so stuck up and highly rude. They made my stay a living hell everytime I would go to the lobby. Other then that maintenance anf housekeepers are the staffs that really are genuine and nice. I gave them two stars due to payment and staff that made my stay a littke miserable.