I ve been a customer for about six years and I hav...

I ve been a customer for about six years and I have to say that the team at Ptera is pretty awesome. Has the service been 100% trouble-free? No, but that goes with the territory in rural wireless internet. Literally. However, they have always been RESPONSIVE and have worked quickly to resolve the issues. The technicians have always been helpful and respectful. This company hires normal people that you can feel safe with at your home - not guys that look they are part of some work furlough prison release program - and they know what they are doing. They work quickly and cleanly and solve the problem. PTERA is a small company but is constantly upgrading their network and equipment. They aren t afraid to invest in the infrastructure to guarantee their customers are getting the best service possible. I have other options but Ptera has proven that they are willing to earn my business.