Christopher Cox

Review of Thrive Real Estate Group

We sold our first family home in Lakewood, Colorad...

We sold our first family home in Lakewood, Colorado through Live Urban Real Estate in 2018. It was one of the worst experiences our family has had. Really the only recourse I have is to write this review at this point. We left on a week's vacation while they put our home on the market and hosted an open house. We had never sold a home before and had no idea what we were supposed to do. They said they would prepare it for showing. We didn't really know if they were going to have an open house but they called us and told us they were while we were gone. They left all of our valuables out. We assumed someone would be there watching the house the entire time. They said it would be best for us to be gone while they were showing the house. The realtor we were working with, Tim Aberle didn't even attend the open house himself. Someone we never even met was there. To this day, we still have never met whoever was supposedly there watching our house. Whoever that person was let a heroin addict and thief in who proceeded to tour our house without anyone with him. He stole around $25,000 to $30,000 dollars worth of jewelry from both my wife and I. He took basically every family heirloom my wife had ever been given as well as all of the jewelry I had. My wife is originally from Brazil and had a large collection of 18 carat gold jewelry. He took almost all of it. He stuffed his pockets and no one from Thrive Real Estate Group was there to even watch him do it. From there he proceeded to my son's room who was 6 years old at the time and stole all of the money he had saved. When we came home a week later, all of the lights in the house were on. I also had an unattached design studio in the back yard. All of the lights were on in my studio also. We discovered the theft right after we returned home. Thrive Real Estate did absolutely nothing. I mean nothing to help us. Tim Aberle offered us 1,000 dollars as some kind of ridiculous way to make us feel better. We were so offended we gave him his check for the money back and told him to leave our house and not speak to us again unless it was over the phone. We also met with one of the owners of Thrive Real Estate. That meeting was one of the most degrading things we've been through as a couple. My wife was devastated by this and still is. This guy sat in our home and looked down on us like we were nothing. He positively did not care. He was one of the most smug and arrogant human beings I've yet to meet and I've traveled the world and work with celebrities. Nobody I've met had anything on this guy. To this day, we have never had any recourse. They never offered to give us any money back on the sale to help compensate for the loss. We asked if Tim Aberle would waive all or some of his fees on the sale for screwing up so monumentally bad and he actually told us that 'his kids need to go to college too'. The entire experience was surreal. Thrive Real Estate Group doesn't care about people. They care about money. If you work with them, watch them like a hawk every step of the way. If you do get screwed over like we did, do not expect one iota of help.