Universal Studios Orlando

Universal Studios Orlando Reviews

4.5
c

craig ulmer
Review of Universal Studios Orlando

4 years ago

Saturday before Labor Day was a mess. They were de...

Saturday before Labor Day was a mess. They were definitely over their stated 30% capacity, and staff did not enforce mask or social distancing policy. Money would be wiser spent at Disney.

UPDATE: I called Universal's customer service. The lady that I spoke too listened to my concerns, and appeared sincerely interested in our experience. After listening and documenting our issues, they gave us an offer to make things right. Thank you, Universal!

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